Return & Exchange Policy
Last updated: July 26, 2022
Thank you for shopping at DHHAAGEY.
If, for any reason, You are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the sam meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
* Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to DHHAAGEY SAREES, Julahaa House Plot no.72, Rajhans Texpa, Baleshwar Khadi, Bungalows, Surat - Palsana, near Swapna Srushti Residency, Surat, Gujarat 394317.
* Goods refer to the items offered for sale on the Service.
* Orders mean a request by You to purchase Goods from Us.
* Service refers to the Website.
* Website refers to DHHAAGEY, accessible from [www.dhhaagey.com]
* You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
To cancel an order, You must inform Us by:
* By email: email@example.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
However, if the order is packed, the request for cancellation/refund will not be entertained.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
* The Goods were purchased in the last 2 days
* The Goods are in the original packaging
* The Goods are not damaged/soiled
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
The customer is responsible for the cost and risk of returning the Goods to Us. Kindly send the Goods at the following address:
Julahaa House Plot no.72, Rajhans Texpa, Baleshwar Khadi, Bungalows, Surat - Palsana, near Swapna Srushti Residency, Surat, Gujarat 394317
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If you want to exchange your order with another DHHAAGEY product, then contact us at firstname.lastname@example.org . Please take note that you cannot exchange a higher cost product with lower cost product.
If upon delivery, we find that the product has been damaged/tampered with/soiled or desecrated in any way, then no exchange will take place.
If you have any questions about our Returns and Refunds Policy, please contact us:
* By email: email@example.com